Power Win Privacy Policy – How We Handle Your Data in the Philippines

When you register an account on power win, we collect the personal details you provide during sign-up, including your full name, date of birth, email address, mobile number, and your preferred payment method details. We also collect information generated by your activity on the platform, such as your betting history, deposit and withdrawal records, device type, browser information, and the IP address used to access your account. This data is necessary for us to verify your identity, process your transactions in Philippine pesos, and ensure that your account remains secure at all times. In addition, we may collect information when you contact our support team, respond toa survey, or participate in any promotional activity we run for the Philippine market. We do not collect any data that is not reasonably necessary for the operation of the platform, and we will always tell you why a particular piece of information is being requested before you are required to provide it.

Power win uses the personal data we collect for a number of clearly defined purposes, all of which are directly connected to providing you with a safe, fair, and enjoyable entertainment experience in the Philippines. The primary purposes include verifying your identity at registration and during the withdrawal process, processing your deposits and cashouts in Philippine pesos through GCash, Maya, and local bank channels, and communicating important account updates or security alerts to you. We also use your data to monitor platform activity for signs of fraud, money laundering, or underage access, and to comply with any reporting obligations that apply to us under Philippine law. Where we send you promotional communications about new features, bonuses, or events on the platform, we will only do so where you have given us your consent or where we have a legitimate interest in keeping you informed as an active player. You have the right to withdraw your consent to marketing communications at any time by contacting our support team, and doing so will not affect your ability to continue using the platform or accessing your account. We do not use your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without giving you the opportunity to request a human review of that decision.

Power win does not sell your personal data to any third party, and we do not share your information with external organisations for their own marketing purposes without your explicit consent. We do, however, share limited data with trusted service providers who help us operate the platform — for example, payment processors who handle your PHP transactions, identity verification providers who confirm your documents, and technology partners who support our platform infrastructure. All third-party service providers we work with are contractually required to handle your data securely, to use it only for the specific purpose for which it was shared, and to comply with applicable data protection standards. In certain circumstances, we may also be required to disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we receive a lawful request or if disclosure is necessary to prevent fraud or protect the safety of our players. Any such disclosure will be limited to the minimum information necessary to satisfy the legal obligation, and we will notify you where we are legally permitted to do so. We will never share your data with a third party in a way that is inconsistent with this Privacy Policy or that could reasonably be expected to cause you harm.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations, resolve any disputes that may arise, and maintain accurate records of transactions conducted on the platform. In practice, this means that account and transaction records are typically retained for a minimum of five years following account closure, in line with standard financial record-keeping requirements applicable in the Philippines. All personal data held by power win is stored on secure servers using industry-standard encryption, and access to your data is restricted to authorised personnel who need it to perform their job functions. We conduct regular security reviews of our data storage and processing systems to identify and address any vulnerabilities, and we have incident response procedures in place to act quickly in the unlikely event of a data breach. If a security incident occurs that is likely to result in a risk to your rights or freedoms, we will notify you and the relevant Philippine authorities as required by applicable law. You can request deletion of your personal data at any time by contacting our support team, subject to any legal retention obligations that prevent us from deleting certain records immediately.

As a player on power win, you have a number of rights in relation to the personal data we hold about you, and we are committed to making it straightforward for you to exercise those rights. You have the right to request a copy of the personal data we hold about you, to ask us to correct any information that is inaccurate or incomplete, and to request that we delete your data where there is no longer a legitimate reason for us to retain it. You also have the right to object to certain types of processing, including direct marketing, and to request that we restrict our use of your data while a complaint or query is being investigated. If you wish to exercise any of these rights, you can contact our support team using the details provided in the footer of this page, and we will respond to your request within a reasonable timeframe. We will never charge you a fee for exercising your data rights, and we will not discriminate against you or restrict your access to the platform as a result of any request you make. If you are not satisfied with how we have handled your data or responded to your request, you have the right to raise a complaint with the relevant data protection authority in the Philippines.

Power win uses cookies and similar tracking technologies to help the platform function correctly, to remember your preferences, and to understand how players interact with different parts of the site so that we can continue to improve the experience for Filipino users. Essential cookies are required for the platform to operate — for example, they keep you logged in during your session and ensure that your account settings are applied correctly each time you visit. We also use analytical cookies to collect aggregated, anonymised data about how players navigate the platform, which pages are most visited, and where users tend to drop off during the registration or deposit process. This information helps us identify areas for improvement and make the platform more intuitive and enjoyable for players across the Philippines. You can manage your cookie preferences through your browser settings at any time, and you can choose to block non-essential cookies without affecting your ability to access your account or use the core features of the platform. Please note that blocking certain cookies may affect the performance of some features, and we recommend keeping essential cookies enabled for the best possible experience on power win.